Privacy Policy

Last update:

Jan 1, 2025

1. Introduction

Welcome to LogixAI.ca. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services in Canada and the USA. By using LogixAI.ca, you consent to the practices described in this policy.

2. Information We Collect

We collect information to provide and improve our services. This includes:

Personal Information: Name, email address, phone number, and company details when you sign up or contact us.
PDF Data Processing: Our platform automates the extraction of data from trucking-related PDF files received via email. The extracted content is stored in our database for further processing and client access.
Usage Data: Information on how you interact with our website, including IP addresses, browser type, pages visited, and time spent on the site.
Cookies and Tracking Technologies: We use cookies to enhance user experience and track website performance.

3. How We Use Your Information

We use the collected information to:

Automate the processing of trucking-related PDF files.
Store and allow CRUD (Create, Read, Update, Delete) operations on extracted data.
Provide, maintain, and improve our services.
Respond to customer inquiries and support requests.
Enhance website security and prevent fraudulent activities.
Comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information in the following cases:

Service Providers: We may engage third-party providers to assist with hosting, database management, analytics, and customer support.
Legal Compliance: If required by law, regulation, or legal process, we may disclose information to authorities.
Business Transfers: In case of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our application does not use any data obtained from Google Workspace APIs for the development, improvement, or training of generalized AI or machine learning models

6. Data Retention

We retain user data for as long as necessary to provide our services and comply with legal obligations. Users can request data deletion by contacting us at support@logixai.ca.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access and request copies of your personal data.
Request correction or deletion of your data.
Object to processing or request data portability.
Withdraw consent where applicable. To exercise your rights, contact us at support@logixai.ca.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website with the updated effective date. Continued use of our services after changes are made constitutes acceptance of the updated policy.